Refund policy
Last updated August 26, 2026.
Specificity guarantee
If we cannot identify five specific, supportable improvements within the agreed scope, we will refund the service fee instead of delivering filler.
Before work begins
You may request cancellation and a full refund before analysis begins. Once analysis has begun, refunds are limited to the specificity guarantee or a failure by ChoiceCurrent to deliver the agreed service.
Delivery and revisions
Delivery is due by the end of the next business day after both payment and complete intake are received. The service includes seven days of email clarification and one written revision. If an unexpected delay occurs, we will contact you and offer a revised delivery time or a refund.
How to request a refund
Email support@choicecurrent.com with the purchaser name, business name, and reason for the request. Approved refunds are returned to the original payment method; bank processing time may vary.